Before you book
Read the itinerary, inclusions, exclusions and cancellation terms. Check the organiser’s profile and ask about the activity level, transport, accommodation and any equipment you need.
Keep booking and payment communications in the stated booking channel. If you are directed to an trip organiser, review their terms before paying.
Before departure
Save your organiser’s contact details and booking confirmation. Share your itinerary with someone you trust, and check the departure instructions and current local conditions with your organiser.
Discuss any accessibility or health requirements with the organiser before committing to a trip.
During your trip
Follow local rules and your guide’s instructions. Tell your organiser if you feel unwell or cannot continue an activity safely. Respect other travellers, local communities and the environment.
Report a concern
For an immediate emergency, contact local emergency services. Trippy support is a booking support contact and is not an emergency response service.
For a concern about a listing or booking, send the trip link, booking reference and a description of the issue to support. Avoid sharing sensitive documents unless they are requested through an appropriate channel.
Contact Trippy